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Contact:
For any questions, please contact us via email: [email protected]. Below you will find the main questions.
Support & updates:
Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.
On the homepage, click on "Forgot Password?" to initiate the login and password recovery process.
To activate or deactivate 2FA, access your account, click on "My Data," and then select the "Enable" option to configure or disable the two-factor authentication.
To open a ticket, access your account, go to the support section, and click on "+ Open Tickets" to start the process of creating a new support ticket.
Our support response time ranges from 1 to 6 hours, depending on the volume of requests. We are committed to responding as quickly as possible to address your needs.
Your account information is important to us. To change your name, phone, and email, please open a ticket in our support section. Our team will be happy to assist you with these changes.